Rush Production

Almost all items are personalized! You do not have to request a custom order to have your item personalized! In the item description you will see a list of the information I will need you to leave for me in the "Note to BasektfulOfGrace" box when checking out.

When purchasing some of our items you may see a drop-down menu with various options containing cards. The "With Card/Note" option is referring to a handmade greeting card that matches the item you purchased. You can see what the card is like here: http://etsy.me/2k4LtVK

When purchasing 3D items you will see a drop-down menu with various options. The "Matte Only" option is referring to the white matte you see between the art and the frame. This option does not come framed, but in a matte with a study backing. We offer this option for customers that prefer to buy a different style frame than the ones we offer.

Production time is 3-5 business days; we are usually operating at 5. Shipping only takes a few days within the US. We understand timing can be important with gift-giving, so we do usually offer a rush option which will have your order shipping within 1-2 business days. You can find it in the "Rush Production Upgrade" section of our shop, or linked into most item descriptions.

Shipping internationally can be hard to predict, but generally takes 2-3 weeks. Please note your item may get held up in customs and extra fees may be required to obtain it. This is out of our control and Basketful Of Grace is not associated with these fees. I am unable to predict if, when, or where this will occur.

We are happy to send proofs upon request and will work with you to ensure your love your personalized art!

We do not accept cancellations after a proof has been created, because of the the time already spent creating your customized order. However, if you prefer, we will refund all but $20 (to cover the time already spent creating your art).

Traditional map prints are like any other print you would see with a map on it. Our 3D maps are printed maps that are then hand cut and assembled with a slightly raised adhesive giving the art a unique floating effect. Both are unique and beautiful and compliment different styles and budgets. 3D maps are $15 more.

Yes, but it is limited. We are willing to ship to Canada, Australia, and Ireland. Unfortunately these are the only countries that we consistently ship to with no problems. Many many others have been returned or gone missing so we had to discontinue the majority of international shipping options. I'm sorry!

You may consider ordering with a request for a digital file instead ... we are happy to accommodate in this way!

Yes! We offer this upon request. You can just ask in your order note that we send a high resolution file instead of printing and shipping your item. Message us for a code for $5 off before your purchase! Production time will still be 3-5 days.

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